FAQ
Everything you need to know about Autern, cold email, and connecting your Gmail.
About the product
Yes. You get 10 free email generations and 50 free campaign sends with no credit card required. Paid plans with higher limits are available for when you are ready to scale up your outreach.
No. Your CV is parsed in your browser, sent to the AI to extract key credentials, and immediately discarded. We never store the raw CV file or any of its contents beyond what is needed to write your emails.
Only you. Emails are stored in your account and never shared with anyone else. You can edit, delete, or copy them at any time.
About Gmail connection
Only the permission to send emails on your behalf. We cannot read your inbox, access your contacts, delete anything, or touch your Google account in any other way. Google enforces this at a technical level.
Yes, connecting your Gmail is safe. However, we strongly recommend using a spare outreach Gmail rather than your main personal account. Sending cold emails at volume can affect the sender reputation of any email address over time, and keeping outreach activity separate from your personal inbox is just good practice.
Yes, any time from the Email Accounts page. You can also revoke access directly from your Google account settings at myaccount.google.com. Either way, Autern immediately loses the ability to send from that account.
About cold email
Cold email is a numbers game. Industry data puts reply rates at 1-3% for student outreach, which means you need volume and personalisation working together. Autern handles both, but results depend on your targeting, your profile, and your persistence over weeks.
Most students who see results send 50-150 emails over several weeks, not all at once. The more targeted and personalised your list, the fewer you need. Following up on unanswered emails roughly doubles your reply rate.
Three things: a specific hook showing you understand what the company actually does, one relevant thing about you that is genuinely impressive, and a low-friction ask like a 15-minute call rather than a job offer. Autern is designed to nail all three.
About campaigns
A campaign is a bulk send. You add contacts, Autern generates a personalised email for each one, you review them, and then sends them one by one from your connected Gmail with a delay between each to look natural.
Yes. Sending happens in your browser, so the tab must stay open until the campaign finishes. If you close the tab, sending will stop and you can resume from where it left off next time. Do not close or refresh the page while sending is in progress.
50 emails per day per connected Gmail account. Regular Gmail accounts have a hard limit of around 500 emails per day, but staying well below that protects your sender reputation. Connect multiple accounts to increase your daily capacity.
Replies go directly to your Gmail inbox, just like any normal email thread. Autern can also check for replies on the campaign page using the Check replies button, so you can see who responded without leaving the app.